Nuarcpro unclutters the user’s workspace… no more navigating endless windows and tabs.
Nuarcpro's service-centric capabilities empowers teams to deliver impactful & meaningful service experience.
Track and manage incident & service requests
Contact Management
Service Level Management
Status and Action Monitoring
Case Tracking, Assignment, Escalation & Audit Trails
Analytics & Insights
Knowledge Base
Case Management System
Personalised
Multi-Channel
Customer Engagement
Unified workspace with integrated email, calls, SMS, live chat, messaging
Streamlined workflow and data to deliver swift and accurate responses
The Power of Cloud Interactive Calls
Nuarcpro CX+ seamlessly connects you with customers for a richer exchange of emotions and nuances.
The perfect setup that anticipates your needs… Shape the way your service team interacts with your customers.
Packed with features to ensure you stay on top of it all.
Integrated softphones with clear voice calls
Automated caller’s information for incoming calls
Interactive voice response
Intelligent call routing
Call recording and achieving
Campaign and queue management
Real-time performance monitoring
Remote access and secured
Deliver amazing customer experiences across all channels and touchpoints.
Nuarcpro is a customer engagement platform for businesses of all sizes.
Whether you’re a start-up, medium or large enterprise or a contact centre, Nuarcpro has got you covered.