Plan your service support around a system that is :
Secured.
Accessible.
Scalable.
Discover Tools for Impactful Customer Engagements
Empower your organisation. Personalise customer experiences. Enable multiple touchpoints.
Better Data. Visibility. Powerful Interactions.
Give your customers the best experience possible.
Empower your teams with service centric software. Deliver impactful customer experiences with Nuarcpro.
Track and manage incident & service requests
Contact Management
Service Level Management
Status and Action Monitoring
Case Tracking, Assignment, Escalation & Audit Trails
Analytics & Insights
Knowledge Base
Case Management System
Personalise Your Customer Experience
Multi-channel integration capabilities enable personalised customer engagements
Integrate with email, voice, live chat, and messaging platform.
Streamline data and workflows to enable swift and accurate responses
The Power of Cloud Interactive Calls
Clear voice calls with integrated softphones
Interactive voice response & call recording
Intelligent call routing
Campaign & queue management
Performance wallboard
Deliver amazing customer journeys
